Transport Load Digitalization Survey

Section A: Driver Information

1. How many years have you worked as a truck/lorry driver?

Less than 1 year

1–3 years
4–7 years
8–15 years
More than 15 years

2. What type of vehicle do you use/drive?

Section B: Transport Operations

5. Which routes do you frequently operate in?

Section C: Finding Loads

7. How would you describe the process of finding/accessing goods/cargo?

8. On average, how long does it take to find another load/cargo after delivery?

Section D: Technology

9. Do you own a smartphone?

10. Do you use mobile applications for work?

11. Are you aware of any mobile app or website that helps drivers find transport loads?

Section E: Challenges

12. What are the biggest challenges you face when looking for loads? (Select all that apply)

Long waiting time
Low transport rates
Lack of reliable information
Dishonest brokers
Empty return trips
Delayed payments
Fuel costs
Poor communication

13. Which challenge affects you the most?

Sections F & G

14. Would you use a mobile application that connects drivers directly with people or businesses that have goods to transport?

16. Would you be willing to pay a small service fee if the application helped you find more transport jobs?

17. What would be a reasonable payment model?

18. What improvements would you like to see in the transport industry?

19. Do you have any additional comments or suggestions for this proposed mobile application?